Just send 'dialm' as a direct message to "AttendanceBot" and it will connect you to someone on the support team who can chat with you to solve your issue. You can use "dialm" to log a bug, ask a how-to, share a feature request, ask a question, or just say 'hi'. We think "dialm" is the best because it connects our team with yours and we can quickly get things moving along.
Insider Secret: "dialm" has entirely been built in-house and we are chatting with you via our slack team. So neither you nor we are ever leaving Slack to provide support.
However, as much as we love chatting with our customers via Slack, we would be happy to work with you over any channel you prefer.