AttendanceBot gives you complete flexibility over adding or removing users from your existing plan at any time. Depending on whether you are on a monthly plan or an annual plan, the impact on your billing might differ.

Monthly Subscription

• Adding New Users: Whenever you add new users to your team, you are charged for those users in your bill for the subsequent month. For example, if you have 20 active users in your team and add 10 additional users in your team at any time during the month, you will be charged for a total of 30 users in the bill for the subsequent month.
  
  

• Removing Existing Users: Whenever you remove users from your team, your bill is adjusted by taking into account the updated number of active users in your team in the subsequent month. For example, if you are paying $100 for 20 users in your team and you deactivate 10 users during the month, you will be charged $50 for a total of 10 users in the bill for the subsequent month.

We keep a track of the users in your team and bill you only for the active users each month. Your monthly bill is based on the number of active users at the start of the month.

Annual Subscription

In case of an annual subscription, you are given credits for the amount you paid initially for the subscription. These credits gets adjusted automatically in case of adding or removing users from your team.

• Adding New Users: When you add new users, AttendanceBot keeps track and our billing system notifies us quarterly of user overage in the preceding 3 months. For small growth, we may choose to reconcile only once or twice a year, but reserve the right to charge for extra seats on a quarterly basis. Do note that we will only charge for the user-months used, so if you subscribe for 100 users in January, and add 10 users beginning of March, we will only charge for one month of 10 extra users (if reconciling quarterly).

• Removing Existing Users: When you remove existing users, the credits allocated to you are utilised against the new total users in your team, and you will receive a credit/discount for extra users against your next renewal invoice. So if you start the year with 100 users and drop to 50 users in July, the next January you will receive a renewal credit equal to 50 users * 6 months.

• User Variance: if your seats go up and down during the course of the year, we will automatically track the net overage/underage accordingly. You will not be charged for user overage if you had an equivalent amount of user underage during the same billing period.
  
  

You can view your plan, payment details and update your card by visiting the Subscription page of your Settings Panel. To head over to the Subscription page, please type settings as a direct message to the app and follow the link to your Settings Panel.