AttendanceBot gives you complete flexibility over adding or removing users from your existing plan at any time. Depending on whether you are on a monthly plan or an annual plan, the impact on your billing might differ.

Monthly Subscription

• Adding New Users: Whenever you add new users to your team, you are charged for those users in your bill for the subsequent month. For example, if you have 20 active users in your team and add 10 additional users in your team at any time during the month, you will be charged for a total of 30 users in the bill for the subsequent month.
  
  
• Removing Existing Users: Whenever you remove users from your team, your bill is adjusted by taking into account the updated number of active users in your team in the subsequent month. For example, if you are paying $100 for 20 users in your team and you deactivate 10 users during the month, you will be charged $50 for a total of 10 users in the bill for the subsequent month.

We keep a track of the users in your team and bill you only for the active users each month. Your monthly bill is based on the number of active users at the start of the month.

Annual Subscription

In case of an annual subscription, you are given credits for the amount you paid initially for the subscription. These credits gets adjusted automatically in case of adding or removing users from your team.

• Adding New Users: When you add new users, the credits allocated to you are utilized against the new total users in your team and your subscription expires prior to the completion of your 1 year contract. In this case, we charge you before your next invoice due date for the active users in your team. Let's consider two cases as examples:
  
  Case 1: 
  1. You subscribe to AttendanceBot Annual plan on January 1st 2020 for 100 users.
  2. You add another 100 users the same day which makes the total active users in your team to 200.
  3. This change in the total active users would expire your annual contract in 6 months on July 1st 2020 as opposed to January 1st 2021.
  
  Case 2:
  1. You subscribe to AttendanceBot on January 1st 2020 for 100 users.
  2. On July 1st 2020, you add another 100 users in your team.
  3. This change in the total active users, after 6 months from the subscription date, would cut down the remaining months in your contract to half and your contract will expire in 9 months from the date of subscription.
  
  
• Removing Existing Users: When you remove existing users, the credits allocated to you are utilised against the new total users in your team and your subscription gets extended automatically and you can continue to use AttendanceBot post the completion of your 1 year contract from your initial payment date. Let's take the following case as an example:
  
  1. You subscribe to AttendanceBot on January 1st 2020 for 100 users.
  2. After 6 months, that is on July 1st 2020, you remove 50 users from your team and the total active users in your team stands at 50.
  3. The remaining term of your contract will get doubled from 6 months to 12 months that is your contract will expire on July 1st 2021 as opposed to January 1st 2021.

We keep a track of the active users in your team and automatically adjust your credits each month whenever a new user is added or an existing user is removed from your team.

You can check all these details about your subscription by visiting the Subscription page of your Settings Panel. To head over to the Subscription page, please type settings as a direct message to the bot and follow the link to your Settings Panel.

Once you are in your Settings Panel, click on the Settings-->Subscription option to open your Subscription page.