AttendanceBot syncs with your platform and identifies employees using that workspace. While you're not able to add an employee if they're not present in the workspace already, if you have added an employee to your workspace and it's not showing up on the dashboard, here's a quick troubleshoot: 


1) From the "Settings" panel, head to people --> personnel


2) Toggle off "Show active personnel only"


3) If you are able to find their profile, check "active" at the right. If you are UNABLE to find their profile, click the top teal "RE-SYNC" button and wait 1-4 hours before retrying this process or contacting support.