If you’re planning to cancel your AttendanceBot subscription, here’s how billing and refunds are handled based on your plan.

Cancel before renewal

You can cancel your subscription anytime before the next renewal date to avoid future charges.

• Your subscription will remain active until the end of the current billing cycle
• No further charges will be applied after cancellation

Refund policy

For Annual Plans

We offer prorated refunds for annual subscriptions.

• The unused portion of your subscription is calculated
• A partial refund is issued based on the remaining time

For Monthly Plans

Refunds are not available for monthly subscriptions.

• Once billed, the monthly charge is non-refundable
• Your plan will remain active until the end of the billing period

? Changing credit card (Future Payments)

If you’d like to update your credit card (e.g., use a different card for future billing):

Here's an article on you can do that: How do I change my credit card details?

If the payment is already processed and you want to pay using a different card, we can assist you with updating your payment details

• Please note that additional processing charges may apply

Need Help?

For cancellations, refund requests, or payment updates, reach out to us at support@attendancebot.freshdesk.com or please type "dialm" as a direct message to the app and raise a ticket with us.