To configure Shift Attributes in AttendanceBot, please head to your Settings Panel by typing "settings" as a direct message to the app and navigate to People-->Personnel--> Custom field. 

1. Create a new Shift Attribute of your choice by clicking on "Add" option. An attribute could be anything like an office, a role, a department, etc. Provide the Field name, and proceed with selecting type as "Multi Dropdown" and enter details like dropdown options, seen by etc. and hit "Save"

2. Once this is done, you will be notified that your attribute is created.

2. Now head to Shift Management-->Shift Attributes to view the attributes. To view the instances of an attribute, click on the Expand button. You can also delete any instance by clicking on the delete icon against a particular instance.

3. To configure the shifts for the users based on the attribute instances you created earlier, please make sure to assign these instances in the employee's profile by heading to People--> Personnel page.

To create open shifts for you team, please refer to this link

To create normal shifts, you can click on this link